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SCENARIOYour established business banking customer is under-performing, debt covenants have been broken, profits dropping and the file now sits in the loans work out unit. Clearly the Bank needs answers for the underperformance, an assessment of the financial position of the customer, a review and advice on turnaround plans and a review of the cash flow projections. SOLUTIONBy engaging Heard Phillips, we act as an independent adviser to the Banker to provide more than a diagnosis of the extent of the customers' problems; we will work with the customer to identify the steps that can be taken to create turnaround. Our involvement would look at any or all of:
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